[vc_row][vc_column][vc_custom_heading text=”How Do I Get the 14-day Money Back Refund?” use_theme_fonts=”yes”][vc_empty_space height=”22px”][vc_column_text]We’re sorry to see you go. If we can do anything to make it better, please let us know.

To get the 14 day money-back guarantee for your shared, reseller, or VPS hosting, please cancel your account within the first 14 days of purchase. We cannot refund you until the cancellation request is complete.[/vc_column_text][vc_empty_space height=”22px”][/vc_column][/vc_row][vc_row][vc_column css=”.vc_custom_1554594579264{border: 2px dotted #dbdbdb !important;border-radius: 2px !important;}”][vc_empty_space height=”8px”][vc_column_text]The following restrictions and limitations apply to our 14 day money back guarantee:

  • Refund not valid for dedicated servers, administrative fees, install fees for custom software, or domain name purchases.
  • Offer valid only for the first package purchased for billing accounts less than 14 days old.
  • Refunds for orders of less than $10 are not eligible.
  • Packages paid for with check, money order, or bank wire transfers are not eligible for refund.
  • If your plan includes a free domain name and you cancel within 1 year, our standard fee of $15.00 for the domain name (and any applicable taxes) (the “Domain Name Fee”) will be deducted from your refund.

[/vc_column_text][vc_empty_space height=”8px”][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”22px”][vc_column_text]Please see section 12 of our Terms of Service for complete details on our money-back guarantee and section 13 for details regarding the cancellation process before filling out our cancellation form.[/vc_column_text][/vc_column][/vc_row]